Introducing CRIS!
Filling in the Gaps We spend a lot of time asking questions. Invariably, questions come up that we don’t have answers for. We simply don’t have enough data to support a conclusion or consumer insights to inform a decision. In my previous life (before Massively seems like...
Why do utilities need bots?
Transforming the customer experience has the potential to deliver real benefits to local utilities. Preferences are changing, and consumers are demanding more convenient and responsive methods of communication. This has led to the rise of virtual assistants (aka chatbots) in the customer service space that can deliver fast, easy...
Why are questions from international students going unanswered?
Education is becoming global. Students want to learn more about what’s happening around the planet, experience different cultures, and become better global citizens. The competition for these students among colleges and universities can come down to a prompt response to a simple question. Finding the...
Developed with Massively: Bank of Montreal launches AI-powered chatbot on Twitter
The Bank of Montreal, with help from Massively, enters the chatbot arena. BMO customers can chat with AI powered customer support via Twitter Click here for the full story. ...
President Russell Ward speaks to The Globe Edge
Want to build a chatbot? Here is how to get started. Massively's president, Russell Ward speaks with The Globe Edge....
Massively.ai on BNN’s The Disruptors
Massively.ai has made an appearance on the November 16th episode of BNN's The Disruptors. See what Paige Ellis and Bruce Croxon had to say about Massively.ai. ...
Powered by Massively: DELISSIO® has a bot that will answer your pizza questions
Massively + DELISSIO® = the perfect companion for your pizza nights. Customer service plus customer engagement. Check out what others are saying about our bot for Nestle in the Financial Post....
Massively gets listed in Messenger’s Platform Development Providers Directory
Massively is now listed in Facebook’s Platform Development Providers Directory for Messenger. The directory is a collection of businesses that have been integrated on Messenger’s interface supporting the sending and receiving of text in addition to the sharing of rich media content and the delivery...
Podcast: Chatbots and the Future of Brand Conversations
A Massively conversation with a human: the Canadian Marketing Association’s Digital Marketing Council sits down with Russell Ward, President of Massively, to talk about the role of chatbots in marketing. Click here for the full podcast. ...