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Our patented platform enables businesses to instantly deploy Live Chat and AI Chatbot solutions without coding everywhere including websites, landing pages, Google search and maps, Facebook, Instagram, SMS and more. Massively is an end-to-end solution designed with human users in mind that includes numerous advanced capabilities.
Why choose Massively?
It’s what your customers want:
Chat and messaging platforms are the new gateway to your customer. Why? Because it’s convenient, fast and personal. 9 out of 10 customers want to message a business rather than call.
It’s where your customers want you to be:
79% of consumers get frustrated when they can’t contact a business on their preferred medium or platform. That’s why chat is so central to modern day businesses. Chat on websites, social platforms, from search results, SMS or embedded on custom landing pages…everywhere conversations happen.
Make your business available 24/7/365:
Never miss another sale, lead, or issue. Current and potential customers expect real time replies. Our approach features Live Chat PLUS Smart chatbots creates conversations that delight. Using both together lets you provide immediate answers and support, 24/7.
Make more money:
Engaging customers through chat increases conversions by 20% (or more) vs email, and customers who use chat are 3X more likely to make a purchase. On average, businesses that use live chat enjoy a 305% higher ROI vs businesses that use only email/contact forms.
Massively can automate “high volume, low touch” tasks, including up to 80% of routine customer questions. Tasks like booking appointments can easily be automated, freeing you up to focus on running your business.