Engagement metrics
Track unique users, messages exchanged, time spent and more
Conversion tracking
Real analytics that speak to your brand’s goals, including clicks, transactions, views and more
Sentiment analysis
Find out how users speak to your bot and how they feel about your brand
Heat map
See what users love about your brand and your bot
Hypothesis testing
Test out multiple campaign ideas or solutions
Live agent requests
Transfer users from your bot to a live agent who can help them in real time
User segmentation
Target users based on engagement to maximize efficiencies and optimize the user experience
Triggered communication
Broadcasts, reminders and prompts to communicate
Deep learning
Find out why users talk to your bot, how often, when, and what they say
Message synthesizing
Our bots understand and process what users have to say
One click deploy
It’s easy to launch your chatbot on a variety of major chat platforms
Payment integration
Let your customers buy and pay within their chat
Web chat control
Web-enabled bots for embeds and testing
Built-in simulator
Test your bot as it is being built
Multi-platform integration
Launch your bot anywhere your customers are
Moderated replies
Keep track of what users say