
actually want to talk to.
people actually
want to talk to.
actually want to talk to.
with seamless live chat.
Why Massively?

Solutions at scale
Reach billions of users where they are: on messaging platforms, your website or embedded in an ad unit.
Check out our case studies to see how we've helped companies like eBay, Paramount and Mondelez reach and engage audiences.
Bots made easier
Our experts combine optimal conversational design with the smartest bot technology to ensure you get the right solution.
Want to build your own chatbot? Click here to start your free trial on our self service platform, MAT by Massively.
Deploy Everywhere
Build once and deploy to messaging channels including Facebook Messenger, Kik, Twitter, Skype, Viber, SMS and others.
Click here to see our chatbots in action and how we drive engagement from Facebook, Instagram and Twitter.
Advanced Functionality
Seamless live chat, custom NLP training tools and data that enables real time optimization and predictive modeling.
Want to see how we create bots that people actually want to talk to? Click here to set up a quick introductory call.Testimonials.
“Massively is incredible. They listened to what we needed to accomplish and the team worked diligently helping us develop a structure that worked. Immediately after launching our guided chat our customers (and potential customers) started engaging with us in a deep way. We are planning another similar execution with Massively this Fall and know we have the right partner.”
Michael Sheasgreen
PRESIDENT & Publisher, MIR Communications“It’s a pleasure working with the Massively team on the Philadelphia Cream Cheese Recipe Bot. The team is fantastic throughout, always trying to make the chatbot better with energy and good humour. A very professional yet personable bunch”.
Laurie Carter
Senior Creative Producer – JWT London“The team at Massively are smart, flexible and a joy to work with. Massively powers our conversational research product, CRIS by Delvinia, by using AI and machine learning to conduct one-to-one chat based interviews at scale. We’ve been working with Massively since 2018 and they have never lost focus on our unique objectives. We’re proud to be partners.”
Steve Mast
PRESIDENT & CHIEF INNOVATION OFFICER, DelviniaOur Clients.
Massively has created bots for some of the world's biggest brands, including Paramount Pictures, Google, Playtex, HarperCollins and Philadelphia Cream Cheese.






























Stories on the blog.
2017 OMDC Digital Dialogue Conference #8 – Russell Ward
Why “Talk to our Chatbot” is the Catchphrase for 2017 Russell Ward, President, Massively Pourquoi « Parlez à notre chatbot » est le slogan de 2017 Russell Ward, président, Massively...
AI-based chatbots are transforming customer service
Toronto-based start-ups Massively and Wysdom are using AI-enhanced chatbots to connect brands with their customers. Read the full article here. ...
Canopy Growth collaborates with Parent Action on Drugs to launch digital cannabis education tools.
PAD employed the technical expertise of Massively, a leader in artificial intelligence, to develop a fun and interactive chatbot designed to engage, educate and encourage conversation between parents and their...
Chatbot Best Practices
Chatbots are a great way to connect with your customers 24/7, but they're not without their challenges. You can use a chatbot to answer questions, generate leads and help...
Chatbot maker needs humans to sell product abroad
Massively, which is looking to grow its presence in the United States, started in January, 2014, is focused on creating chatbots designed to engage users for longer periods of time....
Delvinia Acquires CRIS by Massively
Massively is pleased to announce that our joint venture with Elsient has been aqcuired by Delvinia. Read more here. Steve Mast (Delvinia), Adam Froman (Delvinia), Laura Craig (Elsient)...
Fallsview Casino dips into AI with chatbot campaign
The campaign, which runs until the end of the year, was created by Massively in collaboration with Oath and OMD. Read the article here. ...
Marketing 360® Guest Post- Understand Your Customer’s Journey.
From awareness to consideration and eventually to action, you need to understand what’s going on during each stage and what you can do to guide leads through it. Most of...
Massively Brings Conversational Marketing to the Next Level With the Launch of MAT by Massively
Businesses can now easily build their own AI powered conversations. Toronto, ON (Wednesday, August 5th, 2020) – Massively.ai is thrilled to announce the launch of the newest product built off its...
Massively featured on Canadian Digital Commerce Ecosystem Map as a leading Technology for Suppliers and Merchants
Map highlights startups building the future of commerce. According to eMarketer, e-commerce will account for 8.7% of all retail in Canada in 2020, representing a 27.9% increase compared to 2019 -...
Massively gets listed in Messenger’s Platform Development Providers Directory
Massively is now listed in Facebook’s Platform Development Providers Directory for Messenger. The directory is a collection of businesses that have been integrated on Messenger’s interface supporting the sending and...
Massively Joins Zendesk Bot Partner Program; Integrates with Zendesk Sunshine Conversations Platform.
The partnership positions Massively to power extraordinary customer support for clients. Massively is happy to announce its participation in Zendesk’s Bot Partner Program, as well as a powerful new integration...
Massively Launches Google Business Messages, Enabling Businesses to Talk with Customers Directly From Google Search and Google Maps.
The partnership adds billions of new entry points for businesses to have automated and human conversations with customers. Massively is pleased to announce its newest integration with Google Business Messages to...
Massively Partners with Marketing 360® – enabling Small Businesses to Instantly Launch Live Chat and easily deploy AI powered conversations.
Small business can also now seamlessly connect with customers through web chat as well as across popular messaging channels including Facebook Messenger, Instagram, Google Search and Maps, Twitter and more. ...
Meet Customers Where They Are, In the Moments that Count.
Have conversations with customers directly from Google search results and never miss another lead. Businesses of all sizes are increasingly turning to live chat and chatbots delivered through Google’s Business Messages...
Powered by Massively: DELISSIO® has a bot that will answer your pizza questions
Massively + DELISSIO® = the perfect companion for your pizza nights. Customer service plus customer engagement. Check out what others are saying about our bot for Nestle in the Financial Post....
President Russell Ward speaks to The Globe Edge
Want to build a chatbot? Here is how to get started. Massively's president, Russell Ward speaks with The Globe Edge....
Schulich Celebrates Launch of Master of Management in AI
Schulich hosted a Program Launch and Networking Social last week to officially kick off their new Master of Management in Artificial Intelligence (MMAI) program. Find out more here. Prospective students...
Spotlight On Small Business
5 Practical Reasons For Small And Growing Businesses To Embrace Automated And Live Chat. For many small businesses, this past year has been one to forget. Consumer behavior has shifted at...
Unlock The Power of Live Chat for Your Business
Live chat is an essential tool for businesses of all sizes. Live Chat allows you to engage customers in the moments that count and keep them from leaving your site....