Massively engage, recommend, play and deliver services. We help you streamline conversation, enhance customer relationships and increase sales.

Latest News

Share this
 

FAQ

Frequently asked questions.

What is a chatbot?

Chatbots simulate human conversation using AI and Machine Learning Technologies. Our bots are fully interactive; they start smart and get smarter. They ask questions and respond fluidly.

Try a bot for yourself here

 

What kind of bots can you build?

We think of our bots in three major categories:
  1. Scripted bots – chatbots that guide a user through a simple series of questions or content to inform and entertain
  2. Dynamic bots – chatbots that can retain simple information shared by users, access external databases for more information, and progress on a number of different paths based on the user’s preference or need
  3. Learning bots – chatbots that can remember and process information provided by the user and use it to take the right path, curate or serve the user better, using external information sources

Contact Us

We have solutions to meet every budget and bot need. Contact us to find the package that’s right for you.

How long does it take to make a bot?

Production time varies, but our team can develop simple custom campaigns in as little as three weeks, with real-time optimization.
You can also build your own bot, using one of our templates [link]

How can I get support if I make a bot?

 At each subscription level, our team provides a pre-determined level of support and guidance that can be used for consultation  in the bot development process, from conversational design to technical guidance and measurement. 
Meet the Massively team here

What is the AI component?

Chatbots simulate human conversation using AI and Machine Learning Technologies. Our approach combines optimal conversational design with the smartest Artificial Intelligence (AI) and Machine Learning (ML) technology. Massively uses proprietary algorithms to bring the user through a meaningful conversation. Our system understands the user’s input using Natural Language Processing and can be made even more sophisticated by integrating outside AI agents, such as wit.ai and IBM Watson, among others.
We think of our bots in three major categories:
Scripted bots – chatbots that guide a user through a “rules-based” conversation.
Dynamic bots – chatbots that can access external databases and progress on a number of different paths based on the user’s preference or needs.
Learning bots – chatbots that can be trained to process information provided by the user and use it to determine the appropriate response, curate or serve the user better

What platforms does Massively operate on?

 Massively bots can be deployed on any chat platform, or embedded on a web site. We regularly deploy bots on Facebook Messenger, Kik and Twitter, among others.

What are your bots like?

Our bots are fully interactive, they start smart and get smarter. They ask questions and respond fluidly.
Try a bot for yourself here [link to demo page]

Can I make my own bot?

Contact us to learn more about template bot options.

How will people find my bot?

 Massively offers custom campaign services that include marketing consulting and recommendation services that will help bring users to your bot as part of a holistic marketing campaign.

How secure is my bot? How does any information I collect from users remain secure?

Security is a top priority here at Massively. Our systems are built to scale and layered behind firewall. We use  end-to-end encryption  to ensure that your information is safe with us.
Massively Demo

BMO Ad Unit

Monkey Knife

Generali