Frequently asked questions.
What is a chatbot?
Chatbots simulate human conversation using AI and Machine Learning Technologies. Our bots are fully interactive; they start smart and get smarter. They ask questions and respond fluidly.
Try a bot for yourself here
What kind of bots can you build?
We think of our bots in three major categories:
- Scripted bots – chatbots that guide a user through a simple series of questions or content to inform and entertain
- Dynamic bots – chatbots that can retain simple information shared by users, access external databases for more information, and progress on a number of different paths based on the user’s preference or need
- Learning bots – chatbots that can remember and process information provided by the user and use it to take the right path, curate or serve the user better, using external information sources