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Massively is excited to announce it’s new integration with Shopify which makes it simple for eCommerce businesses to add the full functionality of MAT by Massively powered by ChatGPT. Merchants can now add the Massively app from the Shopify app store, bringing the power of generative AI chatbots to Shopify stores worldwide.

Imagine a seamless experience where your customers can effortlessly check the status of their orders, ask questions, and receive instant assistance—all through a sophisticated AI-powered chatbot. With MAT by Massively, this is now a reality. MAT by Massively is a self-serve SaaS tool designed to empower businesses of all sizes, with a special focus on SMBs. The platform harnesses the latest advancements in generative AI technology to create intelligent chatbots that engage customers, answer queries, and streamline operations.

How Does it Work?

The Massively integration with the Shopify app store makes it incredibly simple for eCommerce businesses to launch AI-powered chatbots. Once connected, MAT by Massively automatically integrates with your Shopify store, enabling customers to access order status checks directly through the chatbot.

Key Features and Benefits:

  1. Seamless Integration: MAT by Massively seamlessly integrates with your Shopify store, ensuring a hassle-free setup process.
  2. Generative AI Chatbots: Our chatbots utilize cutting-edge generative AI technology to provide natural and engaging conversations with customers.
  3. Self-Serve Order Status Checks: Customers can easily check the status of their orders without needing to navigate away from the chat interface.
  4. 24/7 Support: With MAT by Massively, your customers have access to support around the clock, enhancing customer satisfaction and loyalty.
  5. Streamlined Operations: By automating common customer queries and tasks, MAT by Massively helps streamline your business operations, allowing you to focus on growth and innovation.
  6. Built-In Live Chat: Automatically handover to real agents to handle complex or sensitive queries.

Get Started Today!

Ready to take your Shopify store to the next level? Visit the Shopify app store today to download MAT by Massively and start harnessing the power of AI to enhance your customer experience. With MAT by Massively, providing exceptional customer support has never been easier.

Join the thousands of businesses already benefiting from MAT by Massively and see the difference AI-powered chatbots can make for your eCommerce store.

Experience the future of customer service with MAT by Massively—your Shopify store’s new AI-powered assistant.

About Massively Inc.

Massively is a leader in chatbot and live chat solutions for businesses. Massively allows anyone to create and deploy polished chatbots. Launched in 2014, Massively manages your most important relationships by powering chatbots people actually want to talk to. Book a demo and learn how Massively can help your business connect to customers on channels they prefer (and are already on).

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