Massively Joins Zendesk Bot Partner Program; Integrates with Zendesk Sunshine Conversations Platform.
The partnership positions Massively to power extraordinary customer support for clients. Massively is happy to announce its participation in Zendesk’s Bot Partner Program, as well as a powerful new integration with Zendesk Sunshine Conversations Platform. With this integration, Massively can offer clients new channels including WhatsApp and...
Massively featured on Canadian Digital Commerce Ecosystem Map as a leading Technology for Suppliers and Merchants
Map highlights startups building the future of commerce. According to eMarketer, e-commerce will account for 8.7% of all retail in Canada in 2020, representing a 27.9% increase compared to 2019 - read more here. ...
AI-based chatbots are transforming customer service
Toronto-based start-ups Massively and Wysdom are using AI-enhanced chatbots to connect brands with their customers. Read the full article here. ...
Chatbot maker needs humans to sell product abroad
Massively, which is looking to grow its presence in the United States, started in January, 2014, is focused on creating chatbots designed to engage users for longer periods of time. Read our feature article in The Globe and Mail here. Russell Ward, CEO of Toronto-based chatbot...
Delvinia Acquires CRIS by Massively
Massively is pleased to announce that our joint venture with Elsient has been aqcuired by Delvinia. Read more here. Steve Mast (Delvinia), Adam Froman (Delvinia), Laura Craig (Elsient) , Russell Ward (Massively), Luis Carreiro (Elsient), ...
Fallsview Casino dips into AI with chatbot campaign
The campaign, which runs until the end of the year, was created by Massively in collaboration with Oath and OMD. Read the article here. ...
Schulich Celebrates Launch of Master of Management in AI
Schulich hosted a Program Launch and Networking Social last week to officially kick off their new Master of Management in Artificial Intelligence (MMAI) program. Find out more here. Prospective students had the opportunity to discuss the MMAI program with Massively CEO Russell Ward and other...
2017 OMDC Digital Dialogue Conference #8 – Russell Ward
Why “Talk to our Chatbot” is the Catchphrase for 2017 Russell Ward, President, Massively Pourquoi « Parlez à notre chatbot » est le slogan de 2017 Russell Ward, président, Massively...