Massively Joins Zendesk Bot Partner Program; Integrates with Zendesk Sunshine Conversations Platform.
November 10, 2020
The partnership positions Massively to power extraordinary customer support for clients. Massively is happy to announce its participation in Zendesk’s Bot Partner Program, as well as a powerful new integration with Zendesk Sunshine Conversations Platform. With this integration, Massively can offer clients new channels including WhatsApp and...
Massively featured on Canadian Digital Commerce Ecosystem Map as a leading Technology for Suppliers and Merchants
November 5, 2020
Map highlights startups building the future of commerce. According to eMarketer, e-commerce will account for 8.7% of all retail in Canada in 2020, representing a 27.9% increase compared to 2019 - read more here. ...
AI-based chatbots are transforming customer service
July 17, 2020
Toronto-based start-ups Massively and Wysdom are using AI-enhanced chatbots to connect brands with their customers. Read the full article here. ...