Massively Joins Zendesk Bot Partner Program; Integrates with Zendesk Sunshine Conversations Platform.
The partnership positions Massively to power extraordinary customer support for clients. Massively is happy to announce its participation in Zendesk’s Bot Partner Program, as well as a powerful new integration with Zendesk Sunshine Conversations Platform. With this integration, Massively can offer clients new channels including WhatsApp and...
Massively featured on Canadian Digital Commerce Ecosystem Map as a leading Technology for Suppliers and Merchants
Map highlights startups building the future of commerce. According to eMarketer, e-commerce will account for 8.7% of all retail in Canada in 2020, representing a 27.9% increase compared to 2019 - read more here. ...
AI-based chatbots are transforming customer service
Toronto-based start-ups Massively and Wysdom are using AI-enhanced chatbots to connect brands with their customers. Read the full article here. ...
Chatbot maker needs humans to sell product abroad
Massively, which is looking to grow its presence in the United States, started in January, 2014, is focused on creating chatbots designed to engage users for longer periods of time. Read our feature article in The Globe and Mail here. Russell Ward, CEO of Toronto-based chatbot...
Fallsview Casino dips into AI with chatbot campaign
The campaign, which runs until the end of the year, was created by Massively in collaboration with Oath and OMD. Read the article here. ...
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