Powered by Massively: DELISSIO® has a bot that will answer your pizza questions
September 6, 2017
Massively + DELISSIO® = the perfect companion for your pizza nights. Customer service plus customer engagement. Check out what others are saying about our bot for Nestle in the Financial Post....
Twitter makes DMs better for customer service with welcome messages, quick replies
November 1, 2016
is improving its direct messages with new features geared specifically for brands that use the platform for customer service interactions. Available through its developer API, brands can leverage welcome messages and quick replies to improve the overall experience. Twitter has enlisted the support of quite...