Chatbot Best Practices
Chatbots are a great way to connect with your customers 24/7, but they're not without their challenges. You can use a chatbot to answer questions, generate leads and help customers with their problems. In this post, we'll walk you through some best practices for...
Spotlight On Small Business
5 Practical Reasons For Small And Growing Businesses To Embrace Automated And Live Chat. For many small businesses, this past year has been one to forget. Consumer behavior has shifted at warp speed; SMBs have been left trying to catch up. In a lot of cases,...
Marketing 360® Guest Post- Understand Your Customer’s Journey.
From awareness to consideration and eventually to action, you need to understand what’s going on during each stage and what you can do to guide leads through it. Most of the time, people aren’t ready to convert the first time they’re introduced to a new...
Massively Partners with Marketing 360® – enabling Small Businesses to Instantly Launch Live Chat and easily deploy AI powered conversations.
Small business can also now seamlessly connect with customers through web chat as well as across popular messaging channels including Facebook Messenger, Instagram, Google Search and Maps, Twitter and more. For many small businesses, meeting the increasing expectations of customers means communicating on the channels...