Massively Partners with Marketing 360® – enabling Small Businesses to Instantly Launch Live Chat and easily deploy AI powered conversations.
Small business can also now seamlessly connect with customers through web chat as well as across popular messaging channels including Facebook Messenger, Instagram, Google Search and Maps, Twitter and more. For many small businesses, meeting the increasing expectations of customers means communicating on the channels...
Massively Launches Google Business Messages, Enabling Businesses to Talk with Customers Directly From Google Search and Google Maps.
The partnership adds billions of new entry points for businesses to have automated and human conversations with customers. Massively is pleased to announce its newest integration with Google Business Messages to help businesses deliver better customer service, generate new leads, and drive sales. Users can now initiate...
Massively Joins Zendesk Bot Partner Program; Integrates with Zendesk Sunshine Conversations Platform.
The partnership positions Massively to power extraordinary customer support for clients. Massively is happy to announce its participation in Zendesk’s Bot Partner Program, as well as a powerful new integration with Zendesk Sunshine Conversations Platform. With this integration, Massively can offer clients new channels including WhatsApp and...
Massively featured on Canadian Digital Commerce Ecosystem Map as a leading Technology for Suppliers and Merchants
Map highlights startups building the future of commerce. According to eMarketer, e-commerce will account for 8.7% of all retail in Canada in 2020, representing a 27.9% increase compared to 2019 - read more here. ...
Chatbot maker needs humans to sell product abroad
Massively, which is looking to grow its presence in the United States, started in January, 2014, is focused on creating chatbots designed to engage users for longer periods of time. Read our feature article in The Globe and Mail here. Russell Ward, CEO of Toronto-based chatbot...
Schulich Celebrates Launch of Master of Management in AI
Schulich hosted a Program Launch and Networking Social last week to officially kick off their new Master of Management in Artificial Intelligence (MMAI) program. Find out more here. Prospective students had the opportunity to discuss the MMAI program with Massively CEO Russell Ward and other...
President Russell Ward speaks to The Globe Edge
Want to build a chatbot? Here is how to get started. Massively's president, Russell Ward speaks with The Globe Edge....
Massively.ai on BNN’s The Disruptors
Massively.ai has made an appearance on the November 16th episode of BNN's The Disruptors. See what Paige Ellis and Bruce Croxon had to say about Massively.ai. ...
Podcast: Chatbots and the Future of Brand Conversations
A Massively conversation with a human: the Canadian Marketing Association’s Digital Marketing Council sits down with Russell Ward, President of Massively, to talk about the role of chatbots in marketing. Click here for the full podcast. ...
When Are Bots At Their Best?
I recently gave some background on chatbots and shared reasons chatbots are emerging as an important aspect of a well-rounded brand strategy. But what does a good chatbot look like? What does it do? Although there are no concrete rules for building engaging and helpful messaging...